Recovery Services — Seed Phrase Recovery (BIP-39)
Holders with an incomplete BIP-39 seed phrasePeople whose seed will not importLong-term holders restoring an old paper backupExecutors working from a damaged seed record
Published 2026-06-14  ·  13 min read

Seed Phrase Recovery Service — Missing Words, Typos, and Wrong Order

In one paragraph. If your BIP-39 seed phrase will not import — because a word or two is missing, misspelled, or out of order — your coins are very often still recoverable, because the problem is usually imperfectly recorded information, not lost information. This is a non-custodial technical service: we reconstruct the seed and deliver it to you encrypted, and you open your own wallet. We never take custody of your funds, we never guarantee a result (cryptography is deterministic; outcomes are probabilistic), and we assess feasibility before you pay anything. This page explains what we handle, what the mathematics says about your odds, what we need from you, and what it costs.


1. What this service is — and what it is not

Seed phrase recovery is a technical reconstruction of a BIP-39 recovery phrase that is incomplete or slightly wrong, performed for the verified rightful owner of the wallet. The keys, and the coins they control, are on the blockchain regardless; the seed is how you reach them, and a seed recorded with a small human error can usually be re-derived.

It is not hacking, it is not custody, and it is not a guarantee. Three principles hold throughout:


2. What we handle

Problem What it means Where to read more
Missing words (1–5) You have 11/12, or 19–23/24 words; one or more are gone This page (§3) and, for 4–5, the Tier 3 guide
Typos & visual errors A misspelled or non-existent word, autocorrect, handwriting misread (b/d, 1/l, rn/m, a/o) Seed Phrase Typos or Wrong Order
Wrong word order All words correct, sequence uncertain Seed Phrase Typos or Wrong Order
Funds not showing after restore Seed is fine, but the wallet shows zero — usually a derivation-path issue Funds Not Showing? Derivation Paths
Forgotten passphrase (25th word) An extra secret on top of the seed BIP-39 Passphrase (25th Word) Recovery

This page focuses on missing words; the linked guides go deep on the others.


3. Missing words — what the mathematics actually says

The feasibility of a missing-word case is not a matter of opinion or track record — it is arithmetic, and you can understand your own odds from it.

A single missing word means trying every word in the 2,048-word BIP-39 list at that position until one produces your known address. Each extra missing word multiplies the work by 2,048, and the checksum (which rejects about 15 of every 16 wrong twelve-word guesses, and 255 of every 256 wrong twenty-four-word guesses) does much of the filtering for free.

Missing words Candidate space (positions known) Hardware Realistic feasibility (with known address)
1 2,048 Laptop Near-certain — only thousands of candidates, the checksum and your address pin it down
2 ~4.2 million Laptop Very strong — minutes of work
3 ~8.6 billion Multi-core CPU Strong — minutes to a few hours
4 ~17.6 trillion GPU Case-dependent — feasible with known positions and address; see Tier 3
5 ~36 quadrillion GPU farm Hard — sometimes infeasible; honest scoping essential

Two things move you up or down this table:

We do not publish a single "success rate" figure, because it would be misleading — your odds are a property of your case (how many words, known positions, a verifying address, standard path, no passphrase), and the table above lets you see honestly where you sit. Four and five missing words move into GPU-assisted Tier 3 work, with its own honest no-find-no-fee structure.


4. What we need to assess your case

To give you an honest feasibility read and a transparent quote, we ask for:

You do not send your full or partial seed phrase at first contact. A one-paragraph email describing the situation is enough to begin.


5. What affects price

Pricing follows computational complexity, not the value of your wallet — we charge the same to recover a small wallet as a large one. The drivers:

Indicative pricing

These are indicative figures confirmed in writing in your engagement letter before any work begins. Success fees, where they apply, are charged only on successful recovery.

Case Indicative price
1 missing word £300
2 missing words £600
3 missing words £1,200
4 missing words (GPU) £3,000
5 missing words £2,000 + 15% success fee
Typo correction (1–2 words) £400
Wrong order (12-word) £800
Wrong order (24-word, partial known order) £2,000

All prices include technical assessment, execution, progress updates, and secure delivery. A truly random full 24-word permutation is not computationally feasible and we will say so rather than quote it.


6. What we do NOT do


7. When recovery is NOT realistic — and we will tell you

We decline or advise against cases when:

In each of these we communicate a realistic feasibility read derived from the mathematics, and if it is low we advise you honestly before any payment.


8. Supported wallets

Software (BIP-39): Electrum, Exodus, Trust Wallet, Atomic, Coinomi, MetaMask, MyEtherWallet, Bitcoin/Litecoin/Dogecoin Core, and any BIP-39-compliant wallet.

Hardware (seed recovery, not PIN unlock): Ledger (all models), Trezor (all models), KeepKey, SafePal, and other BIP-39 devices. Seed recovery works independently of the device — we recover the recovery phrase, not the device PIN. See the Hardware Wallet Recovery guide.


9. How it works

  1. Tell us the situation — a short email: network, wallet type, seed length, how many words are missing or wrong. No seed material yet.
  2. Free technical assessment — we evaluate feasibility from the mathematics, give you a realistic read and a transparent quote (typically within 15–30 minutes for standard cases).
  3. Controlled recovery — on a written engagement and after ownership verification, the reconstruction runs offline, with encrypted communications and progress updates.
  4. Secure delivery — the recovered seed is delivered to you encrypted. You verify it, restore your wallet yourself, and move funds to a fresh wallet.

10. Frequently asked questions

Do you guarantee recovery? No. Cryptographic systems are deterministic and do not allow guaranteed outcomes. We provide an honest feasibility assessment grounded in the mathematics of your specific case — number of words, known positions, a verifying address — not a promise and not a marketing percentage.

Do you need my private keys? No. For seed recovery we need the incomplete seed (only once a written engagement is in place) and a verifying address or xpub. We never ask for private keys, and never for a full seed by email, chat, or form.

Can you steal my crypto? No. The service is strictly non-custodial — we recover the seed and deliver it to you; you access the wallet. We never have the ability to move your funds.

How long does it take? It depends on the case: one or two missing words can resolve in minutes to a couple of hours after assessment; three words in hours; four to five words need GPU time measured in hours to days. We give you a realistic range at assessment.

My seed imports but the wallet is empty — is that a missing-word case? Possibly not. An empty wallet from a complete seed is often a derivation-path issue (Funds Not Showing?) or a forgotten passphrase, both of which are different workstreams. Tell us the symptoms and we will route correctly.

Which jurisdictions do you serve? The UK, the EU, and most jurisdictions where we can complete sanctions and money-laundering checks. We do not currently engage clients resident in the United States or Canada.


A closing note. A seed phrase that will not import is one of the most frightening things in self-custody, and the fear is what pushes people toward the website that promises a miracle and takes the wallet. The steadier truth is that the coins are still on the chain, the seed is usually intact information with a small recording error, and the mathematics — not a sales pitch — decides what is recoverable. Keep your phrase offline, gather a verifying address, and if you want an honest read on your odds, write to us at legal@arcana-crypto.com.


Arcana Crypto LTD — registered in England and Wales (no. 16371124). Recovery and forensics for cryptoasset wallet-loss cases. UK + EU engagements. Sole Director: R. Macri.

Service page version 1.0 · Published 14 June 2026 · Last reviewed 14 June 2026 · Reviewed by counsel. This page is general information, not legal or financial advice. The engagement letter is the operative contract for any recovery engagement, and its specific terms — not this page — govern the relationship.